About CSS
CSS is a 501(c)(3) nonprofit developing pathways to stability for adults in South Phoenix after incarceration, substance-use challenges and homelessness. Our vision includes separate supportive homes for adult men and adult women.
Group photo is illustrative, not CSS participants.
Accountability & Impact
CSS is building its programs with a commitment to dignity, thoughtful support and responsible reporting. As programs launch, we plan to share measures of progress toward housing stability, work readiness and greater independence. These are planned areas of measurement, not current outcomes.
Change Supportive Services Inc. is a 501(c)(3) nonprofit, EIN 39-2524348. Grant reviewers, donors and prospective partners may contact Charletta Jones to request nonprofit documentation and discuss current development priorities.
Mission
Our mission is to support adults rebuilding their lives through compassionate connections, practical skills, and pathways toward stability and self-sufficiency. We are developing a structured support model that recognizes each person’s dignity, strengths and goals.
Meet Our Founder
Change Supportive Services Inc. grew from Charletta Jones’s lifelong commitment to teaching, mentoring and helping people find a way forward. Her background in education, student and family support, and Christian ministry shapes the organization’s focus on hope, dignity and practical next steps.
Her experience includes supporting students experiencing homelessness, mentoring young men in juvenile detention and encouraging school staff through wellness work. Those experiences helped shape a vision for support that recognizes the whole person and the everyday barriers that can stand between someone and a fresh start.
Charletta’s Christian faith is central to her commitment to service. Through CSS, she is developing a model that brings encouragement, accountability and opportunities for growth together. The planned residential initiative includes separate homes for adult men and adult women; GET SKILLS will focus on practical preparation for work and independence.
CSS welcomes conversations with families, service providers, employers, churches, volunteers and community partners who share a commitment to helping adults rebuild stability. Programs, intake requirements and future opening details are still being developed.
Charletta Jones
Founder